We want you to love your purchase. If you're not completely satisfied, we're here to help.
Shipping
Orders are typically processed and shipped within 2–5 business days. Once your order has shipped, you will receive a confirmation email with tracking information.
Returns
We accept returns within 10 days of delivery for eligible items.
To qualify for a return, items must be:
Unused and in their original condition
Returned in the original packaging
Accompanied by proof of purchase
To initiate a return, please contact our customer support team here with your order number and reason for return.
Once your return is received and inspected, we will notify you of the approval status of your refund. Approved refunds will be issued to your original payment method.
Please note:
Sale and clearance items are final sale and are not eligible for return.
Original shipping charges are non-refundable.
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or if you receive the wrong item, please contact us within 7 days of delivery.
Please include:
Your order number
A description of the issue
Photos of the item and packaging, if applicable
Our team will review the issue and work with you to provide a replacement, refund, or other appropriate resolution.
Refund Processing
Once your return has been received and approved, refunds are typically processed within 5–10 business days. Depending on your financial institution, it may take additional time for the refund to appear on your statement.
Questions?
If you have any questions regarding your order, returns, or refunds, please contact us here. We're always happy to help.
LOVED BY THOUSANDS OF GIFT GIVERS
Customer Reviews
Overall rating: 4.6 / 5 from 932 reviews.
I gave this to my Mother in Law on Mother’s Day last year. She passed away a couple of months before our wedding. I chose to wear it as my something borrowed and to have her close to me on the day. This necklace is so beautiful, amazing quality and it now is one of my most treasured items of jewelry I have. It’s what I wore on my wedding day and it also is a loving memory of my MIL
I got this chain for my boyfriend and he has worn it everyday since without any tarnish! He even wears it when showering and at work as a vehicle detailer working with harsh chemicals all day, I definitely recommend this company for the amazing quality and even better price!
I went with the gold color and so happy I did! Plus shipping was so fast. I live in Colorado Springs and it took about 4 days to get to me. I will definitely be ordering the promise necklace next for my boyfriend’s birthday coming up.
My first purchase from a TikTok ad and I am so glad I bought it! It’s so beautiful and my boyfriends mom is going to love it I just know it. She means a lot to me so this gift is perfect.
It’s perfect! It arrived 4 days sooner than the original arrival time which is awesome. Definitely recommend this company. Chain is heavy and really good quality and has adjustable hoops!!
This is the first TikTok advertisement I actually cried from and made a purchase. I can’t wait to give this to my son for Christmas! I get tears every time I read this message card. The necklace quality is very nice too.
Bought this for my girlfriend and she loved it so much. The heart pendant is way nicer than I thought it would be and she cried when she read the message at the restaurant haha. It was an anniversary gift for her and it blew her away.
It’s a wacky picture but he never takes it off it’s such good quality and doesn’t change colors or anything I think it was one of the best out of nowhere purchases I’ve made he loves it!
This necklace was 10/10. The words were so meaningful and the quality of the necklace was perfect. It was just a great gift “just because” gift. The shipping was also super fast which is nice!
I got this for my husband as a birthday gift he loved it and so did I great quality a little smaller then I expected but it’s beautiful definitely recommend!!
My man loves his necklace. The message almost made him cry it is perfect. If you are on the fence of getting this, DO IT NOW. You will not be disappointed.
The message this necklace comes with is just wonderful. I bought one for myself too so my mom and I can wear them together. I love how the upgraded box has a light so it highlights the message right away when you open it.